Upload medical records
- CT and MRI scans
- Blood tests
- Hospital reports
- Clinic letters
- Medication lists
The pathway
From your records to a specialist-signed second opinion
Every case follows the same governed pathway: encrypted intake, AI-assisted structuring, independent specialist review and a signed report. AI organises; a licensed clinician decides.
How it works
Four steps from your records to a specialist-signed review
AI analysis
- Reads every document
- Organises and orders records
- Summarises findings
- Highlights areas for specialist review
- Generates a structured draft report
Specialist review
- Relevant specialists review the AI findings
- Add independent observations
- Suggest questions and options to discuss
- Approve the report
- Digital signature
Receive your report
- Professional PDF
- Plain-language summary and timeline
- Questions for your doctor
- Suggested next steps
- Lifestyle and monitoring guidance where appropriate
Step one
Submitting your documents
Most families arrive with a folder of letters and no idea which pages matter. You do not need to sort them — upload what you have and we tell you what is missing.
1. Tell us the clinical question
In plain words, say what worries you — for example “is the biopsy grade certain?” or “should chemotherapy come before surgery?” You do not need medical vocabulary; our intake team translates it into a reviewable clinical question.
2. Gather the documents you already hold
Radiology and histopathology reports, blood and tumour-marker results, discharge summaries, clinic and MDT letters, and a current medication list with doses. Photographs of paper letters are accepted if the text is legible. Use the upload checklist to make sure nothing important is missed.
3. Upload through the encrypted portal
Files are transferred over TLS and stored encrypted at rest in a private bucket only you and the assigned reviewer can open. Nothing is emailed, and no document is shared with your hospital unless you explicitly authorise it.
4. We confirm what is missing
Within one working day we list any gaps — most often the histology report, prior comparison imaging or an MDT outcome note. You can add them at any time before the specialist review begins.
Use the interactive upload checklist
Tick off radiology reports, histopathology, clinic letters, medication lists and more as you collect them. It is the fastest way to make sure nothing essential is missing.
Open upload checklistStep two
Receiving and answering questions
A second opinion is a conversation, not a one-way document. Questions travel in both directions inside your secure case.
Clarifying questions from us
If the records leave something ambiguous — an undated scan, a medication with no dose, a referral without an outcome — you receive a short, specific message in your case. Answering it well is usually the single biggest improvement to report quality.
Questions we prepare for you
Your report ends with a prioritised list of questions written for your appointment: what alternatives were considered, what the staging rests on, what would change the plan, and what monitoring follows.
Follow-up clarification
Standard and comprehensive packages include a written clarification round. If a sentence in the report is unclear, ask, and the same reviewing specialist answers in writing.
Step three
Discussing the results with your treating clinician
The report is designed to be taken into your next appointment and used there.
Share the report with your treating team
Bring the PDF, or send it ahead of your appointment. It is written to be read by a clinician: findings are referenced to the source document, and areas of difference are stated respectfully, not adversarially.
Work through the prepared questions
Take the question list and note the answers beside each one. Ask a family member to attend or take notes — decisions made under stress are easier to revisit when written down.
Your treating clinician remains in charge
Only the doctor who can examine you, order tests and prescribe can change your treatment. A second opinion is information to strengthen that conversation, never an instruction to act against your team's advice.
If your condition changes
Do not wait for a report. New or worsening symptoms — chest pain, breathlessness, sudden weakness, uncontrolled bleeding, high fever with immunosuppression — need same-day assessment or your local emergency number.
Typical timeline
- Day 0
Case intake
You create a case, state the clinical question and upload records: radiology and histopathology reports, laboratory panels, discharge summaries, clinic letters and a current medication list with doses.
- Day 0–1
Completeness check
Our clinical intake team confirms the specialty required and identifies missing documents — most often histology reports, prior comparison imaging or MDT outcome notes.
- Day 1–2
AI-assisted structuring
Documents are extracted and arranged into a dated clinical chronology. Abnormal laboratory values, staging descriptors, allergies and drug interactions are flagged for the reviewing specialist. No AI output is released to a patient unreviewed.
- Day 2–5
Independent specialist review
A consultant in the relevant specialty, with no connection to your treating institution, reviews the structured case, compares documented management against current guideline positions and records independent observations.
- Day 5–7
Signed report issued
You receive a PDF report with a plain-language summary, clinical timeline, areas of agreement and uncertainty, prioritised questions for your doctor and the reviewer's name, specialty, registration jurisdiction and digital signature.
What the report contains
- Patient summary and clinical question
- Chronological history of investigations and interventions
- Review of imaging and histopathology reports
- Assessment of diagnostic completeness against guideline standards
- Recognised management options with evidence base and typical toxicity
- Areas of agreement and respectful areas of difference
- Prioritised questions to raise with your treating clinician
- Reviewer identity, specialty, jurisdiction and digital signature
What we do not do
- Diagnose — a remote document review cannot replace examination
- Prescribe medicines or alter your current doses
- Order imaging, biopsies or laboratory tests on your behalf
- Provide emergency, out-of-hours or acute deterioration cover
- Communicate with your hospital unless you authorise it
MedReview 365 provides independent, informational second opinions based on the records you supply. We do not diagnose, prescribe, or replace the care of your treating clinician. Discuss any recommendation with your own medical team, and call your local emergency number for urgent or deteriorating symptoms.